FAQs

To find out more about us, click on the questions below. Please don’t hesitate to contact us directly if there is anything else you would like to know.

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Who are Anglia Research?

We are a large, well-established probate research company with a proudly guarded reputation for thoroughness and integrity.

We employ more accredited genealogists* than any other UK probate research company. These are people who can piece together the most complex family tree from the smallest amount of information.

Our in-house experts liaise with a global network of over 200 agents to trace missing beneficiaries or next-of-kin worldwide. Over many thousands of assignments, we have achieved a success rate that is the envy of our competitors.

*members of AGRA, ASGRA and AGI. For more details, please see our accreditation page.

What services do you provide?

Whether you are a named executor or are acting on behalf of a personal representative, whether you are faced with an intestacy or need to trace a person or a document, we can assist. For example, we can trace:

  • legal beneficiaries in cases of intestacy,
  • missing heirs named in a will,
  • missing shareholders,
  • pension fund holders and their legal beneficiaries,
  • relevant grants and civil records.

We can also help you locate other relevant people such as trustees, executors and title holders.

You can find a full list of our services here. Every assignment receives our prompt and diligent attention, and our results are presented clearly and concisely.

What added value can you offer us?

The world of probate produces many unusual and sometimes unique situations. Contact us concerning any problem and we will reply quickly with a free assessment.

We also offer a free family tree checking service which will give you an overview of the likely accuracy of the family tree.

Once instructed, we often ‘tidy up’ small, low-value aspects of an estate without charge, and we can assist you in obtaining some of the lesser-known grants, such as ad colligenda bona.

How do you find entitled heirs?

Our research methods are as varied as the cases we work on. Our staff have access to an unrivalled range of resources, including a traditional 8,000 volume in-house library, supplemented by a series of proprietary databases which have been developed and refined over recent years to complement traditional genealogical techniques.

To find out more about how we have solved particular cases, please see our case histories.

Can you assist with obtaining missing beneficiary indemnity insurance?

Yes. Our research findings are supported by fully-documented family trees and reports, which are presented in an attractive, easy-to-follow format. This makes applications for missing beneficiary indemnity insurance straightforward and easily understandable by all parties. We are registered with the Financial Conduct Authority, which means that we can source competitive insurance quotes for you if required.

For more information, please see our insurance page.

Can we be assured of confidentiality?

We view client confidentiality as paramount, adhere strictly to the EU General Data Protection Regulation and never pass client details to any third party without their express permission. For more information, please see our privacy notice.

How are you regulated?

There is no sector-wide regulation of Probate Genealogy in the UK. Some firms lack experience and are not as thorough as they should be. Others acquire impressive-looking ‘credentials’ which, under scrutiny, amount to very little.

Anglia Research has the following credentials:

  • We employ more accredited genealogists* than any other UK probate research company.
  • As a company, we are regulated by The Institute of Paralegals.
  • We are registered with, and therefore regulated by, the Financial Conduct Authority.
  • We are fully compliant with the EU General Data Protection Regulation. We are registered with the Information Commissioner’s Office and our registration number is Z9338731.
  • We carry professional indemnity insurance (full details upon request).
  • We have internal service standards monitoring, a comprehensive complaints procedure and a clear and transparent code of conduct.
  • Our internal supervisory and compliance structure is similar to that of a law firm. We employ several qualified solicitors in-house and CILEx-qualified staff. Please see our staff page for further details.
  • We are retained by public trustee departments for governments throughout the world.

*members of AGRA, ASGRA and AGI. For more details, please see our accreditation page.

How much do you charge?

We offer a range of charges, designed to meet the needs of clients on a case by case basis. We do not seek to tie you into a particular model just to suit our business: we recognise your duty to your client.

Our fee structure is transparent and, as a matter of principle, we never incur additional charges without clearing this with clients in advance. Generally, we agree a fixed fee, time charged or a contingency basis approach. You can find more information about our fee structure here.

Helen L.
14:53 05 Feb 25
Receiving the call from Eileen Lavelle last summer regarding the passing of a family member was a complete shock and initially I was quite sceptical. However there was no need for my concern as Eileen showed extreme professionalism, efficiency and empathy at all stages of the process. Emma Hinds from Wolsey Probate, was also extremely efficient and understanding. I received my cheque last week and I would like to thank both Eileen and Emma for all their efforts.
Janet C.
14:06 28 Jan 25
A huge thank you to Eileen Lavelle who has passed on information about my grandmother who died 2 weeks after my father’s birth. We knew nothing about her apart from a name, and I wish my father was alive to have known more. Thank you so much Eileen.
Catherine B
21:32 22 Dec 24
A big thank you to Eileen Lavelle, who contacted me in September this year regarding some unclaimed assets of my late dad. I was very sceptical at first, and it took a little convincing that everything I was informed about was genuine.Eileen was extremely helpful every step of the way - even visiting me at my home address to explain the nature of her work in simple terms which was very reassuring.All was concluded in 3 months resulting in a successful outcome on the unclaimed assets.My brother and sister also wish to thank Eileen for all she has done for us over the last three months.
Karen W.
09:47 29 Dec 23
I am delighted with the service from Eileen Lavelle at Anglia Research Services in Southport. I found the information provided about my family to be invaluable and she provided me with a lot of information about their history that I never knew. She has been very helpful.
Andrew B.
21:41 10 Dec 23
My mother died when I was aged 2. I was anxious to learn more of her time in the armed forces in WW2. Miss Sam Watkin of AngliaResearch was both prompt and efficient in helping me. Using the little information I had she was able to obtain my mother’s ATS service records from 1941 in much less time than I anticipated. These have been of great interest when linked to letters between my parents that I recently inherited. I am most grateful and I strongly recommend their services.
John W.
06:53 24 Aug 23
I am pleased to recommend Anglia Research, who recently handled a matter for me extremely efficiently. From notification to receipt of the fund distribution took only 10 dys to transfer internationally to me. My especial thsnks to Carl Bargh, Case Manager, who discovered our address even though we had moved from England..
Sue F.
18:30 20 Jul 23
Very happy with the service provided by Anglia Research who contacted me regarding a distant relative and I was naturally apprehensive. However Carl Bargh my Case Manager was v professional, efficient and clarified all my worries.I would not hesitate in recommending this company. Thank you.
Craig H.
20:20 19 Jul 23
Carl was extremely helpful and professional throughout the entire process, and kept me informed on how things were progressing.At the end of the process I requested a copy of the family tree information that had been gathered and thank Carl for providing this without delay.
Geoff O.
22:18 12 Dec 22
A surprise phone call 18months ago from Anglia Research lead me through a fascinating time resulting in a wonderful cheque heading my way.Initially was wondering what was going on as a distant family member had past away and alot of work needed to be done to track beneficiarys down. In stepped the incredible Eileen Butcher from Anglia a dedicated manager ensuring communication was smooth and kept me up to date with the process as the journey came to an end. A special mention also to Nicki Brumby at Wolsey for excellent communication & plenty of documents for signing over the months making my job a doddleKind regards & thank youGeoff Ormesher
Lindsey
14:54 09 Nov 22
I used Anglia Research to confirm both an adoption and to locate a beneficiary whilst managing an estate. Alex was helpful and clear at all times in our communications, ensuring I fully understood what was possible and what my options were. The actual process of engagement was very smooth and I was shocked at how quickly he came back to me with the requested information. I would highly recommend both the company and Alex, and if I need to use this type of service in future I'll definitely be in touch.

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Anglia Research and Anglia Research Services are trading names of Anglia Research Services Limited, a company registered in England and Wales: no. 05405509

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